This course is divided into two parts. The first part is on interpersonal communication, which focuses on providing learners the necessary skills for effective interpersonal communication – person to person. These include techniques in message production, relationship building, interpersonal adaptation and impression management. The second part is on intercultural communication, which explores communication skills, models and theories in a cross cultural context, particularly on how different cultures filter experience through their own understandings of time, space, conventions, structures, verbal and non verbal communication.